Refund policy
Shipping & Delivery
At Treasure Trove Texas™, we understand that exceptional craftsmanship deserves exceptional service.
Every order is carefully prepared and dispatched within 1–2 business days. Once your order leaves our cellar, you will receive a tracking number via email, allowing you to follow its journey from our hands to yours.
Delivery times vary by destination, though most orders arrive within 3–10 business days. We take great care to ensure that your Treasure Trove Texas™ decanter arrives ready to become a distinguished centerpiece in your collection.
Returns & Replacements
Much like a fine bottle of whiskey, every Treasure Trove Texas™ piece is intended to be enjoyed in pristine condition.
To preserve the integrity and authenticity of our products, we are unable to accept returns once the original packaging has been opened. However, should your decanter arrive damaged or defective, we will promptly provide a complimentary replacement.
Simply contact our support team within 14 days of delivery and include your order number along with photographic proof of the issue. We will handle the rest with the attention and care you deserve.
Order Support
If your order has not arrived within the expected delivery window, or if you encounter any issue with shipping or delivery, our team is ready to assist.
We believe that acquiring a Treasure Trove Texas™ decanter should be as smooth and satisfying as pouring a perfectly aged whiskey. If something is not right, we will make every reasonable effort to put it right.
Our Promise
Your satisfaction is at the heart of everything we do.
From the moment you place your order to the first pour shared among friends, family, or fellow collectors, our commitment is to deliver an experience worthy of the Treasure Trove Texas™ name, timeless, dependable, and crafted to be treasured for years to come.