Zunflower Terms of Service

Last updated: October 12, 2026

Welcome to Zunflower. These Terms of Service ("Terms") govern your access to and use of our website and subscription-based quality assurance services.

Zunflower is a business registered in Puerto Rico. By purchasing or using our services, you agree to these Terms. If you are acting on behalf of a company, you represent that you are authorized to accept these Terms on its behalf.

1. Our Services

Zunflower provides software quality assurance services for startups and growing businesses. Depending on the service purchased and the agreed scope, services may include:

• Continuous platform monitoring using the monitoring methods actually offered.

• Manual functional and exploratory testing.

• Regression, smoke, and sanity testing.

• Cross-browser and cross-platform validation.

• User interface and usability testing.

• Test case execution and maintenance.

• Bug documentation, screenshots, and reproduction instructions.

• Software health reports and communication with our QA team.

The specific services available to each customer depend on the selected plan, technical requirements, access provided, and any additional written agreement.

2. Subscription and Billing

Our standard subscription is advertised at $299 per month unless a different price is stated at checkout or agreed upon in writing.

Where recurring billing is enabled, your subscription renews automatically at the disclosed interval until canceled. By subscribing, you authorize the applicable recurring charges through the payment method you select.

You are responsible for maintaining accurate billing information and reviewing the subscription terms presented at checkout.

We may change subscription prices or service offerings prospectively by providing notice where required by applicable law. Changes to your existing subscription will be handled according to the disclosed billing terms and applicable law.

3. Scope of Testing

Our testing activities are designed to identify and document potential defects and usability problems.

References to unlimited test cases mean that we do not impose a separate per-test-case fee or numerical test-case cap under the advertised plan. This does not mean that every possible test can be completed instantly or that service capacity, response times, access requirements, and practical scheduling limitations do not apply.

Testing priorities, environments, supported devices, and project requirements may need to be agreed upon to deliver the service effectively.

Unless expressly agreed in writing, Zunflower does not guarantee that every defect will be discovered or that software will remain error-free.

4. Customer Responsibilities

Customers agree to:

• Provide accurate information about the software and testing requirements.

• Maintain the necessary rights and permissions to authorize testing.

• Provide appropriate access to the relevant environments and test accounts.

• Use non-production environments and test data where practical.

• Avoid sharing unnecessary sensitive personal information or live payment credentials.

• Identify any restrictions, dependencies, or special requirements relevant to testing.

• Review bug reports and make their own decisions about fixes, releases, and deployments.

Customers remain responsible for their software, infrastructure, backups, production operations, and release decisions.

5. Authorization and Security

Zunflower will test only systems, applications, and environments that the customer has authorized us to access.

Unless separately agreed in writing, our QA services do not include penetration testing, vulnerability assessments, security audits, or other specialized cybersecurity services.

Customers must not request unauthorized access, unlawful testing, or activity that could damage third-party systems.

Both parties should use reasonable safeguards when exchanging credentials and technical materials. Customers should provide the minimum access necessary for the agreed work.

6. Monitoring and Availability

Monitoring capabilities depend on the tools, integrations, access, and service configuration available for the relevant project.

Continuous or automated monitoring does not necessarily mean that a human QA professional is watching every system continuously or that every alert will be investigated immediately.

Unless expressly agreed in writing, Zunflower does not guarantee uninterrupted customer software availability, immediate incident response, specific uptime percentages, or round-the-clock staffed support.

7. Bug Reports and Deliverables

Bug reports, test results, and related documentation are provided to help customers understand and address potential software issues.

A report reflects the conditions and evidence available when testing was performed. Results may vary as software, infrastructure, browsers, devices, and third-party services change.

Customers are responsible for reviewing findings, prioritizing fixes, and validating changes before deployment.

8. Confidentiality

Each party should protect the other party's nonpublic business, technical, and operational information that is disclosed in connection with the services.

Confidential information may be used only as reasonably necessary to perform the agreement or exercise rights under it. It should not be disclosed to third parties except to authorized personnel and service providers who need it, or where disclosure is legally required.

These obligations do not generally apply to information that is publicly available without breach, already lawfully known, independently developed, or lawfully obtained from another source without a confidentiality restriction.

For sensitive projects, the parties may enter into a separate nondisclosure agreement or data-processing agreement.

9. Intellectual Property

Customers retain ownership of their software, data, branding, and materials provided to Zunflower.

Upon payment of applicable fees, customers may use the reports and deliverables created specifically for them for their internal business purposes, subject to any separate written agreement.

Zunflower retains ownership of its pre-existing tools, methods, templates, processes, know-how, and general testing techniques.

Neither party receives ownership of the other party's intellectual property merely by entering into these Terms.

10. Third-Party Services

Our services may depend on third-party hosting platforms, monitoring tools, browsers, devices, payment providers, or other technology.

Zunflower is not responsible for independent third-party outages or changes outside our reasonable control. We will handle issues affecting our own service obligations in accordance with the applicable agreement and law.

11. Disclaimers

To the extent permitted by applicable law, Zunflower provides QA services to help identify defects and improve software quality, but does not guarantee that software will be completely free of errors, uninterrupted, secure, or suitable for every business purpose.

QA services do not replace the customer's own development, security, compliance, backup, or release-management responsibilities.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

12. Limitation of Liability

To the extent permitted by applicable law, neither party will be liable to the other for indirect, incidental, special, or consequential losses arising from the services, including lost profits or business opportunities, subject to any exceptions required by law.

Any limitation on direct damages must be interpreted in accordance with applicable law and any separate written agreement between the parties.

Nothing in these Terms limits liability where such limitation is prohibited by law, including any applicable nonwaivable rights or obligations.

13. Suspension and Termination

Either party may terminate its subscription in accordance with the applicable cancellation terms.

Zunflower may suspend or terminate access where reasonably necessary to address nonpayment, unauthorized access, security risks, unlawful activity, or a material breach of these Terms. Where appropriate and legally permitted, we will provide notice and an opportunity to resolve the issue.

Upon termination, access to services may end. The parties should coordinate the return or deletion of confidential materials, subject to applicable legal and recordkeeping requirements.

14. Governing Law

These Terms will be governed by the laws of the Commonwealth of Puerto Rico, without disregarding any mandatory legal protections that apply to a customer under applicable law.

Any dispute will be handled by a court or other forum with appropriate jurisdiction, subject to applicable law.

15. Changes to These Terms

We may update these Terms as our services or legal obligations evolve. Material changes will be communicated where required by law. The updated Terms will be posted on our website with a revised date.

16. Contact Information

Zunflower
Registered business name: [INSERT EXACT REGISTERED NAME]
Email: [INSERT BUSINESS EMAIL]
Phone: [INSERT BUSINESS PHONE]
Physical business address: [INSERT BUSINESS ADDRESS], Puerto Rico

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